Will Group (6089) Company presentation summary

Company overview and business model

• Focuses on resolving job mismatches and labor shortages through specialized staffing, permanent employee placement, and foreign worker support in Japan, Australia, and Singapore.

• Maintains a diversified portfolio across sales, call centers, factories, caregiving, construction engineering, and overseas talent services for stable growth.

• Revenue composition has shifted over 10 years, with new business domains now accounting for 63% of revenue, reducing reliance on traditional outsourcing sectors.

• Achieved high growth through a mix of organic expansion and targeted M&A, especially in overseas markets.

• Employs a hybrid staffing model and robust on-site support to improve retention and performance, including for foreign workers.

Market environment and external factors

• Japan faces a growing labor supply-demand gap, with surpluses in clerical and manufacturing jobs and shortages in specialized and tech roles.

• Construction management engineers are in high demand, with a projected shortage of 45,000 by 2030.

• The number of foreign workers in Japan is at a record high, with strong growth in manufacturing, medical, welfare, and construction sectors.

• Overseas markets, particularly Australia and Singapore, are experiencing a decline in job openings and macroeconomic stagnation.

Medium-term management plan (WILL-being 2026)

• Strategic focus on expanding permanent employee staffing and foreign talent management services to boost profitability and gross margin.

• Key KPIs include hires and retention in construction management engineering, growth in permanent employee assignments, and support for foreign talent.

• Revised targets reflect a shift from rigid financial goals to prioritizing sustainable profit generation and KPI achievement.

• Brand promotion efforts, such as TV commercials, have significantly increased recognition and intention to use services.